We want you to love your lashes as much as we do. If you're not in love, you can return your Control Kit within 30 days of delivery for money back minus a Shipping + Handling fee.
Try it out! If you are not thrilled with your Control Kit, we will issue a refund. Remember, Lashify takes a little practice. So be realistic about your expectations.
In order to be eligible all items from the original package must be included: Lashify Storage Box, Control Kit, Fuse Control Wand, two Gossamer® cartridges, Whisper Light Dual-Sided Bond, Glass coat and Wandoms (plus any promotional items redeemed via coupons) You will be responsible for any missing cartridges at full price.
Return shipping on Control Kits not included. When contacting concierge, please provide the tracking number of the returning package.
All other Lashify® products are final sale.
Lashify Luxe Box and Lashify X orders are non-refundable.
Shipping fees are non-refundable.
Handling fee is $7.00.
Please allow 2-3 weeks processing time for refunds.
Please keep in mind that lash lengths will appear different on individuals depending on eye shape and lid space. Items will not be replaced or exchanged for this reason. Lashify.com reserves the right to refuse any returns at any time.
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