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LASHIFY ACADEMICS

Learn the Language of lashes

Whatever question you have, we've got you covered.
  • What is Lashify?

    Lashify® is the inimitable DIY luxury lash extension system designed to apply our innovative Gossamer® lashes using our patented Underlash™ technique. Our award-winning system delivers easy to use, damage-free lashes with infinite possibilities for all eye shapes!

    Our system of Gossamer® lashes, bonds, sealers, and Fuse Control™ Wand are designed to work together.

  • How much does Lashify cost?

    To get started, the Control Kit™ is a one-time purchase that includes everything you need for $145*.

    After you've used the Gossamers® included in your kit, you can purchase Gossamer refills at retail price, or become an insider by joining our Luxe-Box membership to get our entire collection of Gossamers at up to 50% off retail, and select tools and bonds for 10% off.

    *We offer AfterPay and Sezzle so you can lash now, and cash later.

  • How do I get started?

    Everything you need to get started comes in our Control Kit™: Gossamer® lashes, Whisper Light™ dual sided bond, Fuse Control™ Wand and Glass coating. All featured in our signature luxe case with a mirror designed to perfectly apply your lashes.

  • What is a Gossamer?

    A Gossamer® is our revolutionary hand-made lash that is virtually weightless and boasts and undetectable spine. It is designed to precisely fit on the underside of your lashes, merging seamlessly with your natural ones. 

    In order to provide a damage-free experience, Gossamers were created to slowly disintegrate after several uses in order to prevent any damage to the natural lash.

    Our Core, Volume, and Prismatic Gossamer® Collections encompass 7 different styles, 11 different colors, and 12 different lengths!

    Gossamers are part of the Lashify system and are not your basic lash strip. For best results, do not handle with regular applicators or tweezers. Use only with Lashify® patented Fuse Control™ Wand and other patented tools and formulas.

  • What is The Control Kit?

    The Control Kit™ is the gateway to the Lashify Life! It includes all the tools you need to apply our revolutionary system: Gossamer® lashes, Whisper Light™ dual sided bond, the Fuse Control™ Wand, and Glass coating.

    And, it's a one-time purchase. If, for some reason, you don't find yourself head over heels in love with Lashify, you can return your Control Kit within 30 days of delivery.

  • Will Lashify damage my natural lashes?

    Absolutely not. The Lashify system was created to protect the integrity of your natural lashes, and we are committed to maintaining their health.

    Our Gossamers® are virtually weightless in order to provide a damage-free experience, relieving your natural lashes from any weight and tension. They will slowly disintegrate after several uses in order to prevent any damage to the natural lash.

    Our Whisper Light™ bond contains Biotin and Micro-Flex™ technology, creating a nourishing and flexible cushion, protecting your lashes from weight and tension for a completely damage-free experience.

    Our Melt Away remover moisturizes the delicate skin around the eyes and helps keep your lashes healthy by gently removing your Gossamer® lashes. No tugging, no pulling.

  • Is Lashify easy to apply?

    Yes! But, just like everything worth doing in life, it takes some practice. Once you get used to the Underlash™ application technique and handling the Fuse Control™ Wand, it is ridiculously easy!

    Lashify® has simplified professional quality lash extensions so you can apply your own lashes in seconds— whether you're a novice, or total pro. Watch our video tutorials for a complete step by step, and check out our Lashify Educators on Instagram Live!

  • How long does it take to apply?

    Give yourself plenty of time and some patience when first learning the system. Many don't perfect Lashify on their first try, but many do. Regardless, the first few time should be about getting the placement right. It takes an average of three tries before it clicks. So, don't get discouraged! Eventually you'll be able to apply in minutes!

  • How long does it last?

    That's the beauty: the choice is yours. You can apply and remove daily, or wear for up to 10 days! It's all a matter of preference, lifestyle, application method, and proper care. 

    Our Gossamer® lashes were designed to be virtually weightless in order to provide a damage-free experience, relieving your natural lashes from any weight and tension. After several uses the Gossamer lash will slowly disintegrate, as it's intended to in order to prevent damage to your natural lashes.

  • Is Lashify waterproof?

    Lashify® is water resistant. You can easily shower, swim, do water sports, and exercise while wearing Lashify. However, long exposure to steam will loosen the Gossamers® and soften the bonds. If they get wet, allow them to fully dry before fusing. If they loosen, simply add extra bond and fuse.

  • Are Gossamers reusable?

    Although our Gossamer® lashes were not designed to be reused, 80% of our clients have found a way!

    Join the Lashify Life group on Facebook to get helpful tips and tricks from over 35,000 clients! To avoid any discomfort or complications, we advise wearing Gossamers® as directed, and applying a new set when you are ready.

  • Are Gossamers cruelty-free?

    Absolutely. We do not believe in testing on animals, there is no need to. Lashify is committed to beautiful, cruelty-free lashes. We use the finest synthetic silk in the world to create our luxuriously light Gossamers® that are comparable to, if not better than, mink, all without harming our animal friends.

    Lashify is actively involved in helping all dog breeds, especially Bulldogs, through charitable contributions and in partnership with our friends at Road Dogs & Rescue.

  • Is Lashify recyclable?

    At Lashify® we are committed to helping the environment. The following are recyclable: Gossamer® clamshell and cartridge, single unit carton for all tubes, mylar pouches, mailer boxes, crinkle packing material, and the Control Kit™ printed materials: welcome card, welcome card sleeve, and instruction booklet.

  • What is Lashify Luxe-Box?

    Lashify® Luxe-Box is our membership program offering our exclusive Gossamer® lashes at up to 50% off retail prices and other products at 10% off. Best part? You're in total control: delivery frequency and product selection... the choice is yours every time.

  • Can I use my own glue and tweezers with Gossamers?

    Our system of Gossamer® lashes, bonds, sealers, and Fuse Control™ Wand were designed to work together. We cannot guarantee results or a damage-free experience if/when Gossamers are used with traditional eyelash glue or tweezers.

  • Can I wear lashify? I have sensitive eyes / use contact lenses

    Absolutely. Unlike traditional lash extension glues, Lashify's bonds are safe for sensitive eyes. Our bonds are created without fumes, cyanoacrylates or formaldehydes.

  • Can I wear lashify? I can't use traditional eyelash extensions

    Absolutely. Our products are safe for clients allergic to traditional lash extensions. Our bonds are gentle and user friendly, created without fumes, cyanoacrylates or formaldehydes.

    Our bond is a copolymer base and latex-free. Our bond is the only bond available on the market that was developed and formulated in an ISO approved cosmetics manufacturing facility. We have many customers who are allergic to lash extension glue and made the successful switch to Lashify.

  • Help! There's a problem with my order / product

    In the rare event that you experience a quality issue, please contact the Concierge right away. Images or video clearly showing the problem must be provided within a week of delivery, along with a detailed description and a photograph of your packing slip. This slip is required in order to rectify any issues. Refunds or credits are not guaranteed and are reviewed on a case by case basis. Lashify conducts strict quality control processes where orders are checked and verified before being processed and packed. If an issue is determined, we will do our best to satisfactorily resolve the matter at hand.

  • Can I bulk-order Gossamers for professional applications?

    The Lashify Pro program will be available soon! In the meantime, we can support orders of a maximum of 30 Gossamers® per month, per user via our Luxe-Box membership.

  • B

  • Base

    The area underneath your lash line, closest to the root.

  • Base Stack

    The first applied layer of Gossamer® lashes. A complete set of Gossamers from the inner to outer corners of your eyes.

    Tip: the curl on your base stack will dictate the curl regardless of how many stacks you apply.

  • Blow

    The tool you never knew you needed, until you have it. Made to be used in conjunction with any of our bonds in order to make the formulas set quicker and become tacky (especially the more watery ones like Night Bond). Speeds up the drying process, allowing you to apply your Gossamers® perfectly every time.

  • Bondage

    The ultimate bond innovation from the Lashify Labs that allows you to dominate your lashes for long wear and a flexible hold all while keeping  lashes healthy and hygienic. It contains our revolutionary Charcoflex™ formula that's designed to withstand heat, bacteria, and absorb excess moisture. 

  • Bondom Trick

    Apply a light coat of Night Bond on the insides of the Wandom, and fuse. To clean, wipe Wandom with Melt Away.

    Tip: to remove oil residue from Wandom, wipe with Pre-Cleanse.

  • Brick Laying

    When you stagger Gossamers® and then stack them. Begin by staggering the first row of Gossamers, leaving gaps in between. Then stack, or layer, Gossamers in the gaps like you would when laying down a brick wall.

  • C

  • Cartridge

    Our patented Gossamer® lash holder that houses the Gossamer lashes, allowing them to arrive hygienic and protected. It's designed to emulate the upper lash line, preparing Gossamers for placement on the Underlash™. 

  • Charcoflex

    The key to Bondage. Our patented and revolutionary formula containing activated charcoal that is anti-bacterial and anti-microbial. Designed to withstand heat and absorb excess moisture. Basically, the answer to long-wear and flexible hold all while keeping your lashes healthy and hygienic.

  • Concierge

    Our team of experts who will provide white glove service and assist with any of your Lashify needs: application, troubleshooting, account info, membership, and more. Help is only a text, email, or call away!

  • Control Kit

    The ultimate gateway to the Lashify Life! It includes all the tools you need to apply our revolutionary system: Gossamer® lashes, Whisper Light™ dual sided bond, the Fuse Control™ Wand, and Glass coating.

    Tip: it's a one-time purchase and the only item included in our Return Policy (have a read).

  • D

  • Defcon 5

    A technique used to achieve longevity:

    1. Start with clean and dry lashes by using Pre-Cleanse

    2. Apply Control Wax on bottom lashes to prevent stickiness during bond application

    3. Brush or dab Bondage on your upper lashes

    4. Follow by applying clear Whisper Light on the spine of the Gossamers

    5. Apply Gossamers and fuse

    6. Apply a thin line of Night Bond on the base of the Gossamers after application. Allow to dry. Fusing optional.

    7. Brush through with Glass

    Please note: You still only need extremely small amounts of bond. Not everyone needs this method, start with the basics, get your application technique down and progress to this if needed.

  • Double/Triple Bondage

    A technique used to achieve longevity: 

    1. Start with clean and dry lashes by using Pre-Cleanse

    2. Apply Control Wax on bottom lashes to prevent stickiness during bond application

    3. Brush or dab Bondage on your upper lashes by starting at the base and swiping up

    Tip: use a disposable mascara spoolie to clean off any excess bond

    4. Use Blow and allow Bondage to get tacky

    5. Apply another coat of Bondage by dabbing and wiggling at the base

    6. Use Blow once more and allow Bondage to get tacky

    7. Apply Gossamers

    8. Optional step: line a very small amount of Bondage to the base of the Gossamers— this will re-create the seal

    9. Blow to dry

    10. Fuse, preferably using a Wandom to prevent stickiness

    11. Apply Night Bond to seal

    12. Blow to dry

    13. Apply Glass using the Glassdom method (see dictionary for instructions) and fuse

    Please note: You still only need extremely small amounts of bond. Not everyone needs this method, start with the basics, get your application technique down and progress to this if needed.

  • F

  • Fluffer

    Our sleek and sexy mascara wand designed to prep your natural lashes for application, fluff-up your Gossamers® post-application, and remove excess bond from your natural lashes.

  • Fuse

    The action of following the curve of your eye from the outer corner to the bridge of your nose with our patented Fuse Control Wand and clamping down. This seamlessly blends and melds the Gossamer® lashes to your natural ones. Each fuse creates a stronger hold for longevity. Fuse it, or lose it. Literally.

  • G

  • G

    "G" is short for Gossamer®. You're going to be writing that word so often, it will come in handy!

  • Glass

    A finishing coat that extends the wear of your Gossamer® lashes. Can be used daily to refresh your lashes, and for extra sheen.

  • Glassdom Trick

    This is the same as the Bondom trick, but with Glass.

    Apply a light coat of Glass on the insides of the Wandom, and fuse. To clean, wipe Wandom with Melt Away. To remove oil residue from Wandom, wipe with Pre-Cleanse.

  • Gossamer

    Our revolutionary hand-made lash that is virtually weightless and boasts and undetectable spine. It is designed to precisely fit on the underside of your lashes, merging seamlessly with your natural ones. 

    Our Core, Volume, and Prismatic Gossamer® Collections encompass 7 different styles, 11 different colors, and 12 different lengths!

  • L

  • Lash Cash

    Major perks: earn 1 point per every dollar spent. Redeem Lash Cash for anything your lashes desire: Gossamers®, accessories, tools, and even swag!

  • Lash Cleavage

    The stunning birds-eye-view of your Lashify creation!

  • Lash Map

    Your custom Lashify creation made by mixing, matching, and stacking Gossamers®.

    Example:

    Base stack (from inner corner): B12, C14, C16, B14, B10 

    Layered stack (from inner corner): A14, C18, C18, A14

  • Lash Stash

    Every Lashifiend's treasure: your very own curated collection of Gossamers®.

  • Lashifiend

    A die-hard, loyal Lashify lover who can't get enough of the Lashify Life.

  • Lashify Life

    Aside from being a lifestyle, it's the kick-ass community of Lashifiends who live for Lashify and lifting each other up.

  • Lashify Lift

    Fuse your entire lashline and curl in an upward motion for the ultimate doe-eyed effect.

  • Length Stacking

    Stacking to create length. Instead of lining up the stacked Gossamers® toward the base, apply them farther up.

  • Lives

    Live tutorial videos done by our Lashify Educators or CEO, Sahara Lotti, via our Instagram or Facebook pages. Extremely helpful for learning about the system. And also to just hang out and have some fun!

  • Lockdown Method

    Technique used to achieve longevity. Created by Sahara Lotti and named by Jen, one of our Lashifiends!

    1. Apply a very light coat of Whisper Light in black throughout lashes

    Wait 30 seconds to a 1 min, or more

    2. Dab Whisper Light in black to base only

    Wait 30 seconds to a 1 min, or more

    3. Add dots of Whisper Light in clear about 1mm-2mm above waterline, this also serves as a marker for where to apply the Gossamer 

    4. Wait until the bond has dried almost clear, and apply Gossamers

    5. Fuse

    6. Apply Night Bond or Glass on the insides of your Wandom, and fuse (refer to "Bondom" or "Wandom" trick).

  • Luxe-Box

    Our insider membership that keeps the Lashify addiction going, without breaking the bank. Insiders receive pro make-up artist prices: our exclusive Gossamers® at up to 50% off retail and other products at 10% off. Best part? You're in total control: delivery frequency and product selection... the choice is yours every time.

  • M

  • Melt Away

    Our exclusive dual-phase formula that removes Gossamers® and any eye makeup in one easy swoop. No tugging, no pulling, just sliding. Moisturizes the delicate skin around the eye area and helps keep your lashes healthy. 

    Tip: dip our Fluffer in Melt Away and brush through your lashes to get rid of any residual bond.

  • N

  • Night Bond

    Our formula that reinforces and protects your Gossamers® after application for a stronger hold. Even though it's called Night Bond, it can be applied at any time of day.

  • O

  • One-on-One

    A complimentary 20 minute trouble-shooting video call with a Lashify educator. Our educators assist in providing feedback and direction to improve your Gossamer® application and technique. The ultimate set up for lash success.

    Contact the Concierge to schedule a 1:1.

  • P

  • Pinch

    Don't have your Fuse Control™ Wand handy? Have no fear. Use your thumb and forefinger and press down to re-adhere when in a pinch!

  • Pre-Cleanse

    Our sophisticated Japanese cleansing water that is the ultimate prep for your lids and natural lashes. Gets rid of excess oil to make sure your Gossamers® last longer.

    Tip: use on entire face as a toner!

  • R

  • Rebond

    Dab your bond of choice underneath the lash line and fuse to re-adhere.

  • Reseal

    Use your sealer of choice underneath the lash line to re-create the seal.

  • Retouch

    Remove a loose Gossamer® and add a little bit of bond to reapply. Fuse as usual. You're good to go!

  • Reverse Fuse

    Fusing individual Gossamer lashes with the curved end of your wand, facing backwards.

  • S

  • Stacking

    A term we use for the art of building on your base Gossamer® lashes by applying additional layers for a look that's a little more on the extra side. You can stack as many times as you want without feeling any heaviness, all while creating any style imaginable. The system is literally limitless. Trust us, once you stack, you'll never go back.

  • U

  • Underlash

    Our patent-pending technique used to apply our Gossamers® to the underside of the natural lashes.

  • W

  • Wand

    Short for Fuse Control™ Wand. Our internationally patented tool designed to apply and fuse Gossamer® lashes. 

  • Wandom

    Our non-stick wand cover. Designed to protect your Fuse Control™ Wand and guarantee a non-stick, flawless fuse.

  • Whisper Light

    Our bond designed to hold your Gossamers® in place. Includes Biotin and Micro-Flex™ technology to maintain the integrity of the natural lash by protecting it from weight and tension for a completely damage-free experience. Available in dual-sided tubes with both clear and black bond, or single tubes of clear or black bond.

  • Help! What Gossamer length is best for me?

    The Gossamer length you choose has everything to with how much lid space you have. Measure the length from the corner of your eye to the highest point of your brow.

    Also, don't be intimated by length! You'll wake up one day wearing 18mm-20mm Gossamers with the same confidence you did the first time putting on a 12mm Gossamer.

  • Help! What's the difference between the black and clear Whisper Light?

    The formulation is the same. The only difference is the black bond dries black and the white bond dries clear. It's really just a matter of preference. The clear bond is best when using Prismatics or Intimates, so the colors stay true and are not darkened by the black bond.

  • Help! A Gossamer is loose in the clamshell

    The clamshell holds the Gossamer® lashes in place should any escape the cartridge during shipping. The cartridge needs to be tight enough to hold the lashes in place, but not too tight that you would damage a Gossamer trying to remove it. So, if you find a loose one, have no fear: that loose Gossamer is just as good as the one that didn't escape.

  • Help! A Gossamer is stuck in the cartridge and won't come out

    Once in a while it might feel like a Gossamer® is stuck inside the cartridge. If so, do not force it out. Instead, use the tip of a tweezer or sharp edge to pop open the black lid of the cartridge and safely remove Gossamers. 

  • Help! My lashes don’t last / slide off

    Follow the ABC's to Gossamer® adhesion and longevity:

    Prep: always make sure you're working with a clean canvas prior to Gossamer application. Oil-free lids and lashes ensure adhesion.

    Bonding: over-bonding is the enemy. Too much bond will cause the Gossamers to slide right off, preventing adhesion. It also creates stickiness, and no one wants that. 

    Placement: if the Gossamer is placed too close to the waterline, not only will it feel uncomfortable, but it also won't adhere. Make sure you can see the root of your natural lash when applying.

    For further help, reach out to the Concierge or tune in to our Instagram Lives for tutorials.

  • Help! My lashes feel sticky

    Oh no! Sounds like you've over-bonded, AKA used too much bond. In the future, remember that a little bond goes a long way! As for the stickiness, don't worry! Glass is included in the Control Kit™ to help remove any stickiness.

  • Help! My Whisper Light is sticky and clumpy

    Believe it or not, this is when you get the best retention.  Once bond becomes exposed to a little bit of oxygen, it becomes stronger and tackier and less runny. Our wipers are extremely tight and the bond will take a while to get this way.  Most clients love it when the Whisper Light is a little thicker.

  • Help! My bond is leaking

    Anytime the bond is leaking, it's because the wiper inside has gotten loose. The wiper is the plastic piece that is placed inside each bottle controlling the amount of product that comes out. In order to tighten the wiper, squeeze the bottle tightly shut so it pops back in. Once you open it back up, you'll be able to see the wiper is lodged back in. This is not considered a factory defect. When acrylates and oxygen meet, the formula becomes stickier and dislodges the wiper.

  • Help! How do I remove my Gossamers?

    When it's time, remove using Melt Away. Press a fully saturated cotton pad over your eyelids for a few seconds before gently wiping away Gossamers® and any eye makeup.

  • Help! How do I remove makeup without disturbing my lashes?

    Face makeup: saturate the Black Magic Cleansing Puff with water and wipe away all make-up and impurities without damaging your lashes. No cleanser needed. 

    Eye makeup: if you are wearing serious, sparkly shadows, lift off with a piece of scotch tape, followed by a cotton pad with makeup remover or Melt Away. Follow up with Pre-Cleanse to ensure there is no oil residue, and finish with a q-tip dipped in Pre-Cleanse near the lash line to keep lashes looking fresh.

  • Help! How do I wash my face while wearing Lashify?

    Saturate the Black Magic Cleansing Puff with water and wipe away all make-up and impurities without damaging your lashes. No cleanser needed.

    If you don't have the Black Magic Cleansing Puff, simply avoid any oil based cleanser near your eyes, and don't splash your eyes with hot water.

  • Help! How do I shower while wearing Lashify?

    Take a shower as you normally would, but keep your face out of hot water. If you feel any Gossamers® become a little loose, don't worry! Just don't touch your lashes until they are dry. If needed, fuse once dry.

  • Help! How do I care for my Fuse Control Wand?

    To clean: use Melt Away, Pre-Cleanse, soap and water, or rubbing alcohol. Wipe down your wand periodically to prevent any build up of bond.

  • Help! There's a problem with my order / product

    In the rare event that you experience a quality issue, please contact the Concierge right away. Images or video clearly showing the problem must be provided within a week of delivery, along with a detailed description and a photograph of your packing slip. This slip is required in order to rectify any issues. Refunds or credits are not guaranteed and are reviewed on a case by case basis. Lashify conducts strict quality control processes where orders are checked and verified before being processed and packed. If an issue is determined, we will do our best to satisfactorily resolve the matter at hand.

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